WARRANTY INFORMATION

HENDERSON WARRANTY (PLAYGROUND EQUIPMENT)

Lifetime limited warranty on steel support posts against structural failure due to deterioration caused by defects in materials or manufacturing.

Lifetime limited warranty on Bolt-N-Go direct-bolt fastening systems against structural failure due to corrosion or deterioration caused by defects in materials or manufacturing.

20 Year limited warranty on aluminum post caps and Orbis aluminum clamps against structural failure or defects in material or workmanship.

20 Year limited warranty on Mighty Shades™ steel framework against structural failure due to corrosion or deterioration caused by defects in materials or manufacturing.

15 Year limited warranty on steel rails, loops, and rungs against structural failure due to corrosion or deterioration caused by defects in materials or manufacturing.

10 Year limited warranty on polyethylene components, sheet plastic, and decks against structural failure due to corrosion or deterioration caused by defects in materials or manufacturing.

10 Year limited warranty on Southern Yellow Pine pressure-treated wood products against structural failure due to insect infestation and fungal decay caused by defects in materials or manufacturing.

10 Year limited warranty on Mighty Shades™ fabric against deterioration, rot and seam failure.

10 Year limited warranty on all Exploration Playgrounds dinosaur digs, dinosaur climbers, and other concrete or fiber-reinforced epoxy products against structural failure due to corrosion or deterioration caused by defects in materials or manufacturing.

5 Year limited warranty on Berliner Rope Play steel-core ropes and rubber components against structural failure or defects in material or workmanship.

One Year General Warranty Henderson Recreation Equipment Limited warrants that all products not listed above will be free from defects in materials or manufacturing for one year. Henderson Recreation will repair or replace all parts of the product or equipment found to be defective. All warranty periods start at the date of the invoice.

To the extent permitted by law, these warranties are expressly in lieu of any other implied or expressed warranties or representations by any person, including any implied warranty of merchantability or fitness. Warranties do not cover damage caused by vandalism or abuse.

Warranty claims must be filed within the applicable warranty period and accompanied by a copy of the original invoice or Henderson invoice number. These warranties do not cover the cost of freight and/or installation. These warranties do not cover normal wear and tear, surface corrosion on metal parts, discolored surfaces, or cosmetic issues. These warranties are valid only if products are installed and maintained according to Henderson’s installation instructions.

Please see below to download a complete copy of our warranty.

VISTA FURNISHINGS WARRANTY (SITE FURNISHINGS)

Furnishing warrants its products to be free from defects in material  and workmanship under normal and reasonable use and service for a period of three years from date of invoice.  Additionally, all site furnishings including but not limited to benches, litter, recycling and ash receptacles, bike security stations and planters carry a Limited 5-Year Warranty that covers structural and functional failure of steel components including  welding;  Limited 5-Year Warranty against structural failure of Cedar, Red Batu, Southern Yellow Pine and Recycled Plastic planks.

 

All warranty claims must be accompanied with a copy of the original invoice and digital photos clearly showing any failures.  In warranty claim is deemed to be valid, Vista Furnishings will repair or replace the warranted product at Vista Furnishings Discretion.  No costs associated with the removal, handling, storing, shipping or  re-installation of warranted products will be the responsibility of
Vista Furnishings.

 

The above mentioned warranties do not include any cosmetic issues, e.g. scratches, dents, marring, fading of colors and discoloration of wood due to weathering. Under no circumstances will Vista Furnishings cover failure that is a result of abuse, misuse, vandalism,

natural disasters or lack of appropriate care.

Please see below to download a complete copy of our warranty.

  • Facebook
CPSI_logo-2_0.jpg
ASTM_logo-copy (1).jpg
IPEMA-MemberLOGO_FINAL-copy-1 (1).jpg

©2020 by J. Oliver Construction LLC

Based out of Kansas City, KS USA