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National Small Business Week is upon us, so we here at J. Oliver Construction LLC would like to take a moment to thank everyone who has supported us over the years and contributed to our success. J. Oliver Construction was incorporated in 2013 and has steadily grown since then. That growth is largely due to our wonderful customers, without whom we wouldn’t be the successful company that we are today.
In honor of National Small Business Week, we would like to highlight a few benefits that you receive by choosing to support a small business.
Superior Customer Service
Small business owners are unique in that they truly enjoy and take pride in the services that they provide. Starting a business from the ground up presents many challenges and takes a lot of time, labor and commitment, so the motivating factor for many who choose to start a small business is often a deep love of their craft.
According to the U.S. Bureau of Labor Statistics, about 20% of U.S. small businesses fail within the first year. Approximately 50% will fail by their fifth year. Owners who start their own business often stand to lose everything if their business does not perform well, which means that they are very invested in their company’s success.
By choosing to support a small business, you can rest assured that you will receive top-notch knowledgeable customer service because small business owners are generally experts in their field as they have devoted their lives to it. Small business owners understand the importance of customer satisfaction and of building good relationships, which benefits both their customers and their business.
Besides the fact that customer satisfaction is crucial to the success of their business, small business owners (and their team members) are hard-working, are actually passionate about forming good personal relationships with their customers, and truly believe in their products and services. Each and every customer is important to a small business, which ensures that each customer is treated as such. Smaller businesses also have smaller staff sizes than larger companies, resulting in a personalized one-on-one level of customer service that larger companies typically are unable to provide.
Niche Service Fulfillment
If you’re looking for a unique and creative solution to fit your personal needs, choosing a small business is often the best route to take. Because small businesses have the resources to focus on fulfilling the specific needs of their customers, it is easier for them to work with customers and manufacturers to develop outside-the-box solutions tailored to their customer’s needs. Smaller businesses have the freedom that larger retailers often do not to fill smaller niches with more unique, one-of-a-kind products.
If you have a vision that cannot be fulfilled by larger companies, which often focus solely on mass-producing only the most popular items, and need something custom made to bring your vision to life, going with a small business who can work directly with you each step of the way might be the way to go. If neither a large nor a small business currently offers a specific product or service that you need, a small business can often create a customized solution for you by taking the time to get to know you and evaluate your needs. Small businesses offer innovative products and services which diversify the marketplace.
The products that we offer here at J. Oliver Construction can be customized to fit your needs. Through our manufacturer relationships, we can often have one-of-a-kind products created which are completely unique. If you have an idea for a unique playground or outdoor product that you have been unable to find elsewhere, or if you just want to have a playground fully designed to your unique specifications, please feel free to reach out to our sales team describing what you are looking for so that we can see if we can provide a solution.
Good for the Economy
When you spend money supporting a small local business, most of the money will end up circulating back into your local community. By supporting one local small business, keep in mind that you may also be supporting others. Small businesses often partner with or outsource to other local small businesses for products or labor that are outside their range of services – for example, if a small business contractor needs a subcontractor with a specific skill set such as plumbing or electrical services, they will most likely hire another local small business contractor that can fulfill that service, keeping the money spent in the community. Small businesses also provide local job opportunities and their employees’ salaries are often returned to the community when they spend their earnings, encouraging local economic growth.